A.I., XR, Digital Twin – Which will drive Learning Technology?
“It’s a terrible product.” “None of us were like, this is really useful.” Those two statements are from the co-founders of OpenAI, who have created the hottest generative AI tool: ChatGPT. The solution as it exists right now, is a serious work in progress. Numerous articles have been published showing its shortcomings, from “declaring love…
Best of the Best Customer Education 2022 Bracket
It’s time. The Best of the Best Customer Education Bracket for 2022. To review last year’s amazing competition, take a look at the 2021 Results. I prefer a bracket because it adds some vibe and experience that is completely different than a grid. It tells a story, and well, is visible so there is no…
Customer Education Systems – Best of Best
Grids. No not the one that went down for the state of Texas, that’s a whole different type of grid. I’m referring to every analyst/consulting site that uses “Grids” in whatever format – design wise to identify top systems is this or that category. And yes, I do the same thing (that’s changing for 2021…
Turn Training into a Profit Center – Here’s How
L&D. Training. Two departments known at most companies as dollars spent, show me the ROI. Yet we all know that ROI in hard numbers isn’t an easy task. We push the productivity increases, sales increases, safety issue decreases, happy employees and retention as proof that Training or L&D is successful and thus here is the…







