cumbersome ˈkəm-bər-səm adjective
1. difficult to handle or use especially because of size or weight
2. not elegant or graceful in expression
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The word cumbersome has appeared in 123 articles on NYTimes.com in the past year, including on Jan. 15 in “The Race to Create the Coolest Smart Home Devices Is Hotter Than Ever” by Janet Morrissey:
Buying, setting up and connecting smart devices can be costly, cumbersome, and time-consuming. Indeed, as many as one-third of smart speakers are still in their boxes, according to Forrester.
“You need people to be patient and comfortable with working through multiple steps of instruction,” he said.