How Alexander advanced his IT career with a Professional Certificate
My journey with information technology growing up in Sierra Leone I grew up in Sierra Leone in the 1990s, at a time when computers were a luxury and largely inaccessible. I got lucky when I was eleven and was able to use the computer for the first time when my mother was assigned a work…
How veteran Stevenson landed his first IT job
Meet Stevenson from Florida. Prior to taking the Google IT Support Professional Certificate program on Coursera, he didn’t have professional IT support experience. After completing the program, he secured his first role in information technology as an IT Support Specialist. In his own words, he shares with us his learning and career journey. I’ve always…
Announcing: Google IT Automation with Python Professional Certificate
For the last two years, the Google IT Support Professional Certificate has been equipping learners around the world with the fundamentals needed to jumpstart new careers in information technology (IT). To celebrate the 2-year anniversary of the program, we’re excited to announce that Google has expanded its IT training to help you take the next…
Get ready to launch a career in IT Support with Google and CompTIA
The Google IT Support Professional Certificate has been helping learners launch new careers in IT since it launched two years ago. Now, there are even more ways to show employers that you have the skills needed for entry-level IT support roles. Google recently teamed up with CompTIA, a nonprofit trade organization that’s widely recognized in…
From the Kitchen to the Help Desk: Arthur’s Story
My name is Arthur and I’m from the state of Massachusetts. I completed the Google IT Support Professional Certificate, and today I work in IT as a level 1 Systems Engineer. I spent the last 12 years in restaurant management and did not have any professional IT experience before I was offered my new job. …
Looking back at the first year’s impact of the Google IT Support Professional Certificate
By Leah Belsky, Senior Vice President of Enterprise, Coursera Technology is changing the world of work, transforming industries, jobs, and the skills that go with them. In today’s economy, open roles often indicate a lack of skilled talent to fill those positions. The IT industry is facing this challenge, with more than 215,000 open IT…
See How Danielle Advanced in Her IT Role with the Google IT Support Professional...
My name is Danielle and I live in West Virginia where I work as an IT Asset Tracking Coordinator. The Google IT Support Professional Certificate program has enabled me to take on additional responsibilities in my role, gain more visibility with system administrators and management, work on exciting and impactful projects, and even get a…
How Tristen went from Account Manager to Technology Analyst with the Google IT Support...
My name is Tristen, and I live in the state of Georgia. I completed the Google IT Support Professional Certificate program, which helped me land a Technology Analyst role despite no prior experience or education in IT. I had always been interested in learning about IT, so I found resources online and used the knowledge…
Advice from Google IT Support Learners
Thinking about pursuing a career in IT? We talked to Coursera learners who found success in their own careers after completing the Google IT Support Professional Certificate, a program that can help prepare you for a job in IT support. Here are their words of wisdom for anyone who wants to pursue a career in…
How Eric found a new career path in the midst of tough times
Eric lost his career, home, and the ability to pursue his degree due to a serious illness. His decision to pursue the Google IT Support Professional Certificate helped him regain his footing. My name is Eric and I live in the state of Oregon. When I was thirty years old, I decided to go back…
