See How Danielle Advanced in Her IT Role with the Google IT Support Professional...
My name is Danielle and I live in West Virginia where I work as an IT Asset Tracking Coordinator. The Google IT Support Professional Certificate program has enabled me to take on additional responsibilities in my role, gain more visibility with system administrators and management, work on exciting and impactful projects, and even get a…
Get ready to launch a career in IT Support with Google and CompTIA
The Google IT Support Professional Certificate has been helping learners launch new careers in IT since it launched two years ago. Now, there are even more ways to show employers that you have the skills needed for entry-level IT support roles. Google recently teamed up with CompTIA, a nonprofit trade organization that’s widely recognized in…
Looking back at the first year’s impact of the Google IT Support Professional Certificate
By Leah Belsky, Senior Vice President of Enterprise, Coursera Technology is changing the world of work, transforming industries, jobs, and the skills that go with them. In today’s economy, open roles often indicate a lack of skilled talent to fill those positions. The IT industry is facing this challenge, with more than 215,000 open IT…
How Chelsea went from Google IT Support Learning to a Google Job Offer
Chelsea found success after completing the Google IT Support Professional Certificate. Today, she works as a Data Center Technician at Google’s new data center in Clarksville, Tennessee. My name is Chelsea Rucker. I live in Nashville, Tennessee. I completed the Google IT Support Professional Certificate on Coursera: I was drawn to the program because Google…
How Eric found a new career path in the midst of tough times
Eric lost his career, home, and the ability to pursue his degree due to a serious illness. His decision to pursue the Google IT Support Professional Certificate helped him regain his footing. My name is Eric and I live in the state of Oregon. When I was thirty years old, I decided to go back…
From the Kitchen to the Help Desk: Arthur’s Story
My name is Arthur and I’m from the state of Massachusetts. I completed the Google IT Support Professional Certificate, and today I work in IT as a level 1 Systems Engineer. I spent the last 12 years in restaurant management and did not have any professional IT experience before I was offered my new job. …
Discover how the Google IT Support Professional Certificate helped Jason pursue a Bachelor’s degree...
My name is Jason Niro, and I live in Las Vegas, Nevada. I graduated from Bay State College, in Boston, with a bachelor’s degree in entertainment management with a recording arts concentration. After graduation, I moved to Southern California to pursue a career as an Audio Engineer. While I was interning at a few record…
How veteran Stevenson landed his first IT job
Meet Stevenson from Florida. Prior to taking the Google IT Support Professional Certificate program on Coursera, he didn’t have professional IT support experience. After completing the program, he secured his first role in information technology as an IT Support Specialist. In his own words, he shares with us his learning and career journey. I’ve always…
How Alexander advanced his IT career with a Professional Certificate
My journey with information technology growing up in Sierra Leone I grew up in Sierra Leone in the 1990s, at a time when computers were a luxury and largely inaccessible. I got lucky when I was eleven and was able to use the computer for the first time when my mother was assigned a work…
How Lauren turned a hobby into a successful IT career
My name is Lauren Parker and I am an IT Specialist at Sage Software in Oregon. When I began college a few years ago, I thought I wanted to be a mechanical engineer. After two very difficult terms, despite my best grades being in engineering courses, I discovered that mechanical engineering wasn’t really what I…
