Discover how the Google IT Support Professional Certificate helped Jason pursue a Bachelor’s degree...
My name is Jason Niro, and I live in Las Vegas, Nevada. I graduated from Bay State College, in Boston, with a bachelor’s degree in entertainment management with a recording arts concentration. After graduation, I moved to Southern California to pursue a career as an Audio Engineer. While I was interning at a few record…
From the Kitchen to the Help Desk: Arthur’s Story
My name is Arthur and I’m from the state of Massachusetts. I completed the Google IT Support Professional Certificate, and today I work in IT as a level 1 Systems Engineer. I spent the last 12 years in restaurant management and did not have any professional IT experience before I was offered my new job. …
How Tristen went from Account Manager to Technology Analyst with the Google IT Support...
My name is Tristen, and I live in the state of Georgia. I completed the Google IT Support Professional Certificate program, which helped me land a Technology Analyst role despite no prior experience or education in IT. I had always been interested in learning about IT, so I found resources online and used the knowledge…
Advice from Google IT Support Learners
Thinking about pursuing a career in IT? We talked to Coursera learners who found success in their own careers after completing the Google IT Support Professional Certificate, a program that can help prepare you for a job in IT support. Here are their words of wisdom for anyone who wants to pursue a career in…
How Eric found a new career path in the midst of tough times
Eric lost his career, home, and the ability to pursue his degree due to a serious illness. His decision to pursue the Google IT Support Professional Certificate helped him regain his footing. My name is Eric and I live in the state of Oregon. When I was thirty years old, I decided to go back…
See How Danielle Advanced in Her IT Role with the Google IT Support Professional...
My name is Danielle and I live in West Virginia where I work as an IT Asset Tracking Coordinator. The Google IT Support Professional Certificate program has enabled me to take on additional responsibilities in my role, gain more visibility with system administrators and management, work on exciting and impactful projects, and even get a…
Looking back at the first year’s impact of the Google IT Support Professional Certificate
By Leah Belsky, Senior Vice President of Enterprise, Coursera Technology is changing the world of work, transforming industries, jobs, and the skills that go with them. In today’s economy, open roles often indicate a lack of skilled talent to fill those positions. The IT industry is facing this challenge, with more than 215,000 open IT…
How Chelsea went from Google IT Support Learning to a Google Job Offer
Chelsea found success after completing the Google IT Support Professional Certificate. Today, she works as a Data Center Technician at Google’s new data center in Clarksville, Tennessee. My name is Chelsea Rucker. I live in Nashville, Tennessee. I completed the Google IT Support Professional Certificate on Coursera: I was drawn to the program because Google…
Announcing: Google IT Automation with Python Professional Certificate
For the last two years, the Google IT Support Professional Certificate has been equipping learners around the world with the fundamentals needed to jumpstart new careers in information technology (IT). To celebrate the 2-year anniversary of the program, we’re excited to announce that Google has expanded its IT training to help you take the next…
These Five Learners Achieved Career Success after Earning a Professional IT Certificate from Google
COVID-19 has changed the world of work dramatically. Interviews and onboarding now happen virtually. Teams are distributed and working from home. Employee engagement is defined by on-screen interactions. For organizations of every size, across virtually every industry, adaptability and resilience are essential. For people navigating this unfamiliar employment landscape, learning new skills and refreshing existing…













