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Should We End the Practice of Tipping?

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Should We End the Practice of Tipping?

Students in U.S. high schools can get free digital access to The New York Times until Sept. 1, 2021.

Do you ever tip people for their service? For instance, after riding in a taxi, receiving a food delivery or eating at a restaurant? Why or why not? And if yes, how much money do you generally pay? A dollar? Ten percent? Twenty percent? More?

Have you ever received a tip while working? If so, did you feel pride or satisfaction? Or was it awkward or perhaps even insulting?

In your opinion, do you think tipping is an appropriate way to show gratitude and reward excellent service? Or is it an antiquated, unfair and harmful practice?

In “Tipping Is a Legacy of Slavery,” Michelle Alexander argues that we need to abolish what has become a subminimum wage for many workers, especially in restaurants:

Once upon a time, I thought that it was perfectly appropriate for restaurant workers to earn less than minimum wage. Tipping, in my view, was a means for customers to show gratitude and to reward a job well done. If I wanted to earn more as a restaurant worker, then I needed to hustle more, put more effort into my demeanor, and be a bit more charming.

I thought this even when I was a waitress, working at a burger and burrito joint called Munchies during the summers when I was a college student. Collecting tips gave me a certain satisfaction. I liked sweeping dollar bills and coins off tables into the front pocket of my blue apron. Each time someone left me a big tip, anything more than I expected, a tiny jolt of dopamine flooded my brain as though I had just hit a mini jackpot. I got upset when people stiffed me, walking out and leaving nothing or just pennies — a true insult — but whenever that happened I reminded myself that I might get lucky next time. Or I would do better somehow.

Never did it occur to me that it was fundamentally unjust for me to earn less than the minimum wage and to depend on the good will of strangers in order to earn what was guaranteed by law to most workers. I had no idea that tipping was a legacy of slavery or that racism and sexism had operated to keep women, especially Black women like me, shut out of federal protections for wage labor. I did not question tipping as a practice, though looking back I see that I should have.

Ms. Alexander describes how she grew to question and turn against the system and practice of tipping:

After I graduated from law school, I became a civil rights lawyer and began representing victims of race and gender discrimination in employment, as well as victims of racial profiling and police violence. But it wasn’t until I read Saru Jayaraman’s book, “Forked: A New Standard for American Dining,” that I learned the history of tipping in the United States. After the Civil War, white business owners, still eager to find ways to steal Black labor, created the idea that tips would replace wages. Tipping had originated in Europe as “noblesse oblige,” a practice among aristocrats to show favor to servants. But when the idea came to the United States, restaurant corporations mutated the idea of tips from being bonuses provided by aristocrats to their inferiors to becoming the only source of income for Black workers they did not want to pay. The Pullman Company tried to get away with it too, but the Black porters, under the leadership of A. Philip Randolph, formed the nation’s first Black union to be affiliated with the American Federation of Labor and fought and won higher wages with tips on top.

Restaurant workers, however — who were mostly women — were not so fortunate. The unjust concept of tips as wages remained in place for them. And in 1938, when Franklin Roosevelt signed the nation’s first minimum wage into law, it excluded restaurant workers, a category that included a disproportionate number of Black people.

American businesses after the Civil War sought to make tips the only source of income for Black workers they did not want to pay, like restaurant workers and railway porters.

In 1966, when our nation’s minimum wage was overhauled, restaurant workers were even more formally cut out with the creation of a subminimum wage for tipped workers. Today, 43 states and the federal government still persist with this legacy of slavery, allowing a tipped work force that is close to 70 percent female and disproportionately Black and brown women to be paid a subminimum wage. A nation that once enslaved Black people and declared them legally three-fifths of a person now pays many of their descendants less than a third of the minimum wage to which everyone else is entitled.

The essay concludes by arguing for the passage of the Raise the Wage Act in Congress:

Fortunately, the subminimum wage for tipped workers might finally come to an end if Congress enacts the minimum wage policy in President Biden’s new $1.9 trillion relief package in its entirety. The Raise the Wage Act, if passed, would not only raise the minimum wage to $15 minimum wage but also fully phase out the subminimum wage for tipped workers. This would be good news for women and people of color who’ve been denied a living wage and forced to endure harassment on the job, but it would ultimately benefit all tipped workers — and restaurants too. Workers in the seven states that have One Fair Wage receive similar or even higher tips as the workers in 43 states with a subminimum wage, and restaurants in those seven states have higher sales.

Students, read the entire article, then tell us:

  • Do any of the experiences described by Ms. Alexander working as a waitress and earning tips resonate with your own? How do your experiences of tipping or being tipped shape your views on the practice?

  • Ms. Alexander argues that “the subminimum wage for tipped workers isn’t simply born of racial injustice; it continues to perpetuate both race and gender inequity today.” Do you agree? How persuasive do you find her argument that tipping is “fundamentally unjust”? After reading the essay, do you think we should end the practice of tipping? Why or why not?

  • While the essay begins with her personal experiences, Ms. Alexander presents a lot of historical and statistical evidence to support her contention that tipping is fundamentally unjust, such as that the nation’s first minimum wage signed into law in 1938 “excluded restaurant workers, a category that included a disproportionate number of Black people.” Which historical connections did you find most eye-opening, surprising, memorable or persuasive and why?

  • What do you think can be done to improve or fix the current tipping system in the United States? Should more states pass One Fair Wage — a full minimum wage with tips on top? Do you think Congress should enact the Raise the Wage Act, which would both raise the minimum wage to $15 and fully phase out the subminimum wage for tipped workers? Why or why not? What other solutions would you recommend to address what Ms. Alexander calls a “racist, sexist subminimum wage” for service workers?


About Student Opinion

• Find all of our Student Opinion questions in this column.
• Have an idea for a Student Opinion question? Tell us about it.
• Learn more about how to use our free daily writing prompts for remote learning.

Students 13 and older in the United States and the United Kingdom, and 16 and older elsewhere, are invited to comment. All comments are moderated by the Learning Network staff, but please keep in mind that once your comment is accepted, it will be made public.

Lesson of the Day: ‘The Other Serena’

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Lesson of the Day: ‘The Other Serena’

Students in U.S. high schools can get free digital access to The New York Times until Sept. 1, 2021.

Featured Article: “The Other Serena” by Matthew Futterman and Alana Holmberg

Have you ever watched a professional tennis tournament and noticed young people in uniform chasing down balls between points? Those people are ball kids, preteens and teenagers who are passionate about the game and who help make tournaments run smoothly by retrieving stray balls and passing them to the players.

In this lesson, you will learn about 14-year-old Serena Aponso, named after the tennis great Serena Williams, who worked as a ball kid at the Australian Open this year for a second time. Then, you will write a letter to a hero you dream of collaborating with or working alongside.

What do you think it would be like to be a ball kid? What kinds of skills do you think you would need to have?

Watch this 45-second video that gives you a behind-the-scenes look at the jobs of ball kids at the Australian Open in 2019. Then respond to the questions below.

  • What do you notice about the work that ball kids do in the video?

  • What kinds of roles and responsibilities do they have? What skills do they need to do their job well?

Now, listen to this three-minute interview with two teenagers, Cameron and Jenna, who were ball kids at the 2019 Australian Open and answer the following questions:

Read the article, then answer the following questions:

1. Do you play any sports or are you part of any extracurricular activities that require a lot of preparation and focus? Does any part of Serena Aponso’s daily schedule or responsibilities remind you of an activity that you participate in?

2. What is one thing that surprised you about the schedule or responsibilities of ball kids?

3. Choose one photograph that you found interesting. What do you notice and wonder about who is in the photograph and what they are doing?

4. Based on the article, what is one lesson you imagine Serena might learn from her experience as a ball kid?

5. If you were a ball kid, what would you most want to do or experience? Would it be the reality of being out on the court? Or getting a glimpse of a famous tennis player? Or hanging with other ball kids behind the scenes?

6. Pretend you’re the journalist: What is one question you would like to ask Serena about being a ball kid?

7. Media literacy. This story is told through a visual slide show. Why do you think the writers and editors decided to tell Serena’s story in this way? How would it be different if it were written as a traditional article? Which medium do you think would be more effective and why?

Serena Aponso gets to watch the athlete she was named after, Serena Williams, play tennis up close. Think about something that you are very passionate about. It could be a sport, or maybe it’s theater, chess, an instrument, a profession (like a medicine or journalism) or a favorite book series.

Once you’ve landed on a passion, consider this question: Who would you want to shadow or work alongside in that field? Is there someone who is very skilled or talented at something that you love? Is there someone you consider a role model or inspiration?

Now, spend some time daydreaming — you can just close your eyes and think or free write in your journal — about what it would be like to meet this person and watch them work up close.

Next, write a letter to this person telling them about why you are inspired by them and how you would hope to collaborate with them in some way. Maybe you would take on a role like a ball kid — supporting their work — or maybe it’s another kind of collaboration. What about their work is particularly powerful or inspiring to you? How could you learn from their skill set and expertise? What do you think you would gain from seeing them work up close? What do you think you could offer them?

You can share your letter with a classmate or post the first paragraph of it in the comment section.


About Lesson of the Day

• Find all our Lessons of the Day in this column.
• Teachers, watch our on-demand webinar to learn how to use this feature in your classroom.

Street Scavenging

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Street Scavenging

Students in U.S. high schools can get free digital access to The New York Times until Sept. 1, 2021.

The pandemic has spawned an enormous wave of items tossed out on New York City’s streets. A smattering of those items include everything from vintage furniture to a Korean wedding chest and even a Tiffany bracelet. People are claiming these discarded items for free.

What do you think about this flourishing freebie market? Have you or your family ever discovered treasure buried in curbside trash? What is the best, most cherished or most useful thing you’ve ever gotten for free and why is it so meaningful?

Tell us in the comments, then read the related article to learn more about how a niche activity has become a phenomenon.


About Picture Prompts

• Find all our Picture Prompts in this column.
• Have an idea for a Picture Prompt? Tell us about it.
• Teachers, discover more ways to teach with our Picture Prompts and learn how to use our free daily writing prompts for remote learning.

Students 13 and older in the United States and the United Kingdom, and 16 and older elsewhere, are invited to comment. All comments are moderated by the Learning Network staff, but please keep in mind that once your comment is accepted, it will be made public.

Word + Quiz: punctilious

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Word + Quiz: punctilious

: marked by precise accordance with details

_________

The word punctilious has appeared in four articles on NYTimes.com in the past year, including on March 17 in “How Coronavirus Has Affected Real Estate” by Joanne Kaufman:

Even a week ago, before many businesses and schools closed, a survey by the National Association of Realtors found that 25 percent of sellers nationwide had already changed the terms of engagement with prospective buyers because of the virus. New requirements include a stop at a hand-washing station, at the very least, a liberal spritz of hand sanitizer. In some instances, buyers are being asked to leave their shoes at the door and don booties. And they’re often discouraged from touching kitchen and bathroom fixtures.

Denae Montesi, a sales agent at William Raveis NYC, is punctilious about being the one to open and close the front door. She keeps as firm a grip on her iPad as she does on the doorknob, signing in prospective buyers at open houses rather than letting them do it themselves. Other brokers have chosen to go old school: they provide pens, wiping them down after each use, or simply invite attendees to keep them.

_________

Film Club: ‘The Paradise Next Door’

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Film Club: ‘The Paradise Next Door’

Note to Teachers: As with all our films, please preview to make sure the film is appropriate for your students.

“The Paradise Next Door” is an eight-minute film that profiles The Villages, a huge retirement community near Orlando, Fla. The film touches on themes of aging, community, happiness and the ever-elusive dreams of a perfect life.

What would your paradise look like — now and when you get older?

Students

1. Watch the short film above. While you watch, you might take notes using our Film Club Double-Entry Journal (PDF) to help you remember specific moments.

2. After watching, think about these questions:

  • What questions do you still have?

  • What connections can you make between this film and your own life or experience? Why? Does this film remind you of anything else you’ve read or seen? If so, how and why?

3. An additional challenge | Respond to the essential question at the top of this post: What would your paradise look like — now and when you get older?

4. Next, join the conversation by clicking on the comment button and posting in the box that opens on the right. (Students 13 and older are invited to comment, although teachers of younger students are welcome to post what their students have to say.)

5. After you have posted, try reading back to see what others have said, then respond to someone else by posting another comment. Use the “Reply” button or the @ symbol to address that student directly.

6. To learn more, read “The Paradise Next Door.” Lance Oppenheim writes:

The Villages is a world of its own. About an hour north of Orlando, Fla., the huge retirement community — which is so large that it contains its own shopping, dining and health care facilities — has lured more than 130,000 seniors with meticulously groomed grounds and a simulacrum of American yesteryear. Residents are immersed in a self-contained society defined by free time, recreation and the blissful opportunity to ignore the outside world.

But as this senior utopia continues to expand, transforming adjoining pastures and wetlands into golf courses and tract housing, it also threatens the way of life of its neighbors, who may feel they have little choice but to sell their property and move. And Villages residents themselves are confronted with the very forces they have tried to ignore. Cracks, both literal and metaphysical, have upset the foundation of the community.


Want More Film Club?

• See all the films in this series.

• Read our list of practical teaching ideas, along with responses from students and teachers, for how you can use these documentaries in the classroom.

Things That Matter Most – Free Printable Poster

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Things That Matter Most – Free Printable Poster

Things That Matter Most - Free Printable Poster

Today I wanted to share with you an updated version of one of our popular printable quotes. It was made to help us focus on Things That Matter Most. It can be so easy to lose perspective especially when our lives become busy and sometimes all it takes is a little reminder as we are rushing about our day to help shift our focus back to what is truly important.

Things That Matter Most Free Printable Poster

I like designing posters because I think they are really universal decoration. They are perfect both for the seasonal office accent and the house decoration. This poster is easy to print and available in two different sizes – A4 and A3.

Free Printable poster featuring a quote - Things That Matter Most Must Never Be at the Mercy of Thinhs that Matter Least

For Personal Use Only.


What types of decorations are your favorites? Do you like posters with quotes or would you prefer more graphics ones? I would love to know that so please let me know in the comments below!


If you are looking for more Printable Freebies, make sure to check our free printables library



Looking for something specific?

If you have an idea for a printable, let us know in the comments! We are always looking for inspiration. If you decide to print today’s Things That Matter Most poster, make sure to share photos of your decorated room with us via Instagram or Twitter.

Word + Quiz: tangible

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Word + Quiz: tangible

1. perceptible by the senses, especially the sense of touch

2. capable of being perceived; especially capable of being handled or touched or felt

3. capable of being treated as fact

4. (of especially business assets) having physical substance and intrinsic monetary value

_________

The word tangible has appeared in 370 articles on NYTimes.com in the past year, including on Feb. 9 in “A Glimpse of a Bygone Life on Scottish Islands, Plucked From the Trash” by Megan Specia:

In the bags, he found a wealth of old pictures of the Shetland Islands taken in the 1960s and ’70s — old farmers shearing sheep by hand, views of dirt roads winding between small stone houses, and fishers rowing small dinghies ashore.

… Mr. Dymond gave permission for the slides to be donated to the Shetland Museum and Archives, and Mr. Moar plans to take them there once the site reopens after coronavirus restrictions ease.

Mr. Moar said he hoped they could serve as a reminder of the simplicity of life on the islands.

“Life is slower here,” he said. “But these old photos are certainly a window into a past era where life was, people would say, more real and more tangible.”

_________

Do You Want to Travel in Space?

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Do You Want to Travel in Space?

Students in U.S. high schools can get free digital access to The New York Times until Sept. 1, 2021.

Have you ever dreamed of becoming an astronaut — or traveling to outer space? What’s so appealing about leaving Earth?

How realistic are such aspirations?

One “ordinary citizen” was recently chosen to be a passenger aboard the SpaceX Falcon 9 rocket. Kenneth Chang writes about Hayley Arceneaux, a 29-year-old cancer survivor who recently learned that she had been chosen to join a crewed mission to orbit the Earth, in “She Beat Cancer at 10. Now She’s Set to Be the Youngest American in Space.” Here’s an excerpt:

Ms. Arceneaux, a physician assistant at St. Jude Children’s Research Hospital in Memphis, will be one of four people on a SpaceX Falcon 9 rocket lifting off from Florida. Scheduled to launch late this year, it is to be the first crewed mission to circle Earth in which no one on board is a professional astronaut.

“I did ask, ‘Am I going to get a passport stamp for going to space?’” Ms. Arceneaux said. “But I don’t think I’m going to. So I’m just going to draw a star and the moon in one of my passports.”

This adventure is spearheaded by Jared Isaacman, a 38-year-old billionaire who announced in January that he had bought the rocket launch from SpaceX, the space company started by Elon Musk. Mr. Isaacman said at the time that he wanted the mission to be more than a jaunt for the superwealthy, and that he had given two of the four available seats to St. Jude.

The article goes on to explain the significance of this space journey:

Ms. Arceneaux could become the youngest American ever to travel to orbit. She will also be the first person with a prosthetic body part to go to space. She was a patient at St. Jude nearly 20 years ago, and as part of her treatment for bone cancer, metal rods replaced parts of the bones in her left leg.

In the past, that would have kept her firmly on the ground, unable to meet NASA’s stringent medical standards for astronauts. But the advent of privately financed space travel has opened the final frontier to some people who were previously excluded.

Dr. Michael D. Neel, the orthopedic surgeon who installed Ms. Arceneaux’s prosthesis, says that although having artificial leg bones means that she can’t play contact sports on Earth, they should not limit her on this SpaceX trek.

“It shows us that the sky is not the limit,” Dr. Neel said. “It’s the sky and beyond. I think that’s the real point of all this, that she has very little limitations as far as what you can do. Unless you’re going to play football up there.”

Students, read the entire article, then tell us:

  • Have you ever dreamed of becoming an astronaut or working for NASA? Are you fascinated by outer space or space travel? Why do you think so many of us are captivated by space and its mysteries?

  • If you had an opportunity to go anywhere in space, where would you visit? The moon? Mars? Another planet? Would you want to venture beyond our solar system? Why?

  • If you could be part of the SpaceX Falcon 9 flight, what would thrill you the most about the ride? Making history? Experiencing weightlessness? Viewing Earth from orbit? Something else?

  • In the article, Ms. Arceneaux said that she wanted to give hope to those battling serious illness: “They’ll be able to see a cancer survivor in space, especially one that has gone through the same thing that they have. It’s going to help them visualize their future.” Are you inspired by Ms. Arceneaux? Have you been through hardships that have inspired others?

  • If you don’t want to journey to outer space, where would you prefer to go instead?


How Do You Connect to Your Heritage?

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How Do You Connect to Your Heritage?

Students in U.S. high schools can get free digital access to The New York Times until Sept. 1, 2021.

When you think of your family or cultural heritage, what comes to mind? Do you think of language? Of people and places? Stories, traditions and artifacts? Songs and dances? Meals and holidays?

How familiar are you with your family’s heritage? Do you feel connected to these roots? Or do you feel distant or cut off from them?

In “Connecting My Children to Their Heritage in Mandarin,” Connie Chang writes about growing up as a child of first-generation Chinese immigrants and straddling two worlds:

On Sunday afternoons, my grandfather would sit by my elbow while I gripped his prized calligraphy brush, tracing inky lines on tissue-thin paper. “Many Chinese consider calligraphy a high form of art,” my grandfather reminded me whenever my attention flagged or arm drooped.

I’d sigh in response — this weekly ritual just felt like more school.

Growing up as a child of first-generation Chinese immigrants, I was used to straddling two worlds — that of my parents and the country they emigrated from, and America, where the pressure to assimilate buffeted us constantly. The message was clear in the media and popular culture of the 1980s: It was better to speak English, exclusively and without an accent; to replace thermoses of dumplings with hamburgers. My father’s college classmate, also a Chinese immigrant, proudly boasted that his kids knew no Mandarin, a claim confirmed when his son butchered the pronunciation of his own name while my parents looked on with unconcealed horror.

My parents, instead, dug in their heels against this powerful wave that threatened to wash out the distinctive features of their past. I spoke no English until I started preschool, but in Mandarin — according to my grandmother — I was a sparkling conversationalist, a Dorothy Parker of the toddler set. The school administrators wrung their hands, worried that I’d fall behind, but my father shrugged, figuring (correctly) that I’d learn English quickly enough.

But as I grew older, Chinese lost ground, inch by incremental inch. And while I happily accepted the bills tucked in crimson envelopes that adults bestow on children for Lunar New Year and consumed my weight in mooncakes during the Moon Festival in autumn, I didn’t feel connected to the culture.

Ms. Chang writes about teaching her own children Mandarin, despite her own limitations in a language that she had barely spoke in 15 years. She describes its challenges and rewards:

But it’s an uphill slog. According to the Foreign Service Institute, Mandarin, a Category Four language, takes four times as many hours to master as languages like Spanish or Italian. And, as I can personally attest to, maintaining fluency is a lifelong commitment.

Still, when I see my youngest converse with his grandfather in rapid-fire Mandarin or when my daughter insists on fish for Lunar New Year (“fish” and “abundance” are homonyms in Mandarin — it’s somewhat of a sport among the Chinese to play with these happy coincidences), the time spent poring over books and taking them to activities feels well-spent. Although my parents’ English is serviceable, it is only in Mandarin that they’re at ease, that they can inhabit their own skins.

In Mandarin, I can almost see the people they were before they uprooted their lives in search of better opportunities in a foreign land. I think about how frightening it must have been, what an act of bravery it was, to raise their children in a language whose rhythms and meanings will always remain cryptic to them, to know that those children will forever be wai guo ren — “foreigners.”

Students, read the entire article, then tell us:

  • How do you connect to your family’s heritage? Tell us about the values, culture and traditions that matter most to you and the ways you are able to maintain meaningful ties to them. Do you have a specific memory or story that best illustrates the role of your family roots in your life, such as the way the author remembers writing calligraphy with her grandfather each Sunday as a child?

  • How familiar are you with your family’s history and heritage? Do you ever feel disconnected from your roots? What aspects would you like to know more about?

  • Ms. Chang writes: “I was used to straddling two worlds — that of my parents and the country they emigrated from, and America, where the pressure to assimilate buffeted us constantly.” Do you ever feel as if you “straddle” two worlds, or even more? Have you tried to hide your heritage and cultural identity or felt pressure to assimilate?

  • Ms. Chang, recounting her son’s performance of a celebrated Chinese poem, writes: “Buried in Mandarin’s rounded vowels and tones, in the whimsical idioms that pepper our speech, in the Tang era poems every child knows, are irrevocable pieces of me, of my family.” Do you have anything — words, phrases, a language, artifacts, customs or traditions — that powerfully conjures pieces of you or your family?

  • What aspects of her essay resonate with you most? Does reading Ms. Chang’s piece make you want to connect more with your own heritage?

  • What part of your family heritage would you want to share with your own children one day? How will you, in the words of Ms. Chang, “connect future generations to past ones”?


About Student Opinion

• Find all of our Student Opinion questions in this column.
• Have an idea for a Student Opinion question? Tell us about it.
• Learn more about how to use our free daily writing prompts for remote learning.

Students 13 and older in the United States and the United Kingdom, and 16 and older elsewhere, are invited to comment. All comments are moderated by the Learning Network staff, but please keep in mind that once your comment is accepted, it will be made public.

Launching Academies: Accelerate Digital Transformation with Job-Based Learning

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Launching Academies: Accelerate Digital Transformation with Job-Based Learning

Over 100 SkillSets help employees develop exact skills needed for their role

By Shwetabh Mittal, Senior Director, Product Management

This past year, as the pandemic forced companies to move online, digital transformation that may have required years took mere months. According to the World Economic Forum, the double disruption caused by automation and the pandemic are likely to change 40% of core skills for workers by 2025. To remain competitive, improve employee retention, and reduce hiring costs, more business leaders are realizing the need to invest in their talent.

To help companies prepare their teams for digital transformation amid rapid change, we created Academies. Academies help businesses target the exact skills their employees need to develop for their job function. Following a successful Data Science Academy pilot in 2020, we designed solutions for Cloud and Software Engineering to help businesses drive data, digital, and technological literacy through targeted skill development.

Today, we’re excited to announce the general availability of Academies for all Coursera for Business customers. Starting today, technology and learning leaders can provide immediate job-based learning plans that develop target skills across their organization.

Academies are powered by more than 100 SkillSets, which provide data-driven content curations in a learner-friendly interface. SkillSets efficiently chart a tailored learning plan for any employee, whether it’s data literacy courses for the marketing team or Natural Language Processing projects for engineering. With skill scoring, SkillSets also make it easier to understand the results of your upskilling programs and quantify the impact of data and digital literacy initiatives. 

“Coursera was the missing critical piece to our three-stage Analytics Academy, which helped pull it all together by offering the best and most relevant advanced analytics courses in the market.” 

–Ankush Agarwal, Director of Analytics, Exelon Utilities

Within SkillSets, a given skill is assigned a target score between 0 (a true beginner) and 500 (the highest level of proficiency and mastery). Program administrators can adjust target scores to suit the differing skill needs of each role. Learners are then presented with a set of dynamic, data-driven course recommendations that tie to their skill goals. When a learner successfully completes a course assessment, the corresponding skill score increases.

Academies and SkillSets can help equip employees with the right skills to thrive in their roles amid rapid digital transformation. Transform your company’s talent today with Coursera for Business.

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